Real-time customer-centric OSS service assurance

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This report was published by EMA, Enterprise Management Associates, an industry analyst specializing in telecom management, and is reprinted with permission.

Abstract
Real-time customer-centric OSS service assurance

This last year has seen dramatic changes in the service provider market.

The market has moved from an emphasis on network infrastructure build-out to one of cost control, profit maximization and service assurance.

Unfortunately many service providers have not built the necessary management automation infrastructure to achieve these goals. What they are searching for is an operational support system (OSS) that can provide the competitive edge necessary to survive and grow.

An OSS solution that can provide this must be built on the foundation provided by a solid service assurance capability.

Now Evidian has addressed this need with OpenMaster for Telecom.

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OSS service assurance: OpenMaster for Telecom

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Real-time customer-centric OSS service assurance

"Real-time customer-centric OSS service assurance"