OpenMaster —
Service Management Intelligence

Evidian's OpenMaster is a software suite that helps service providers to improve service assurance efficiency and thus contain operational and capital expenditure.

Service management intelligence for IT and telecom service assurance

Thanks to its high degree of automation, OpenMaster offers real-time service management that senses problems and QoS threats quickly and proactively. It provides accurate response, thus minimizing manual intervention and restoring normal sevice faster. The result: better service availability and business effectiveness.

OpenMaster focuses on:

  • Integrated service management for telecom and enterprise infrastructures
  • Service availability management
  • Real-time CRM support

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